Mobile Services
Mobile Banking
Mobile Banking means FREE1 access to your account anytime, anywhere, 24/7…all on your mobile device. View balances, see transaction history, deposit a check, pay bills, make a transfer, or find a location all on your phone! You can even quickly check your account balances without logging into the app on your device! It’s mobile Banking Simplified!
With SCU Mobile Banking, you can easily view your account information by using the mobile web-based application available by accessing scu.org via a mobile device. If you are using an iPhone or Android device, you can download the free apps. Simply search “Scott Credit Union” or “SCU Mobile” in the App Store or Google Play store. The mobile web-based application and the iPhone/Android apps are free1, fast, easy to use, and secure.
Our newest addition to the app is Mobile Deposit, which will allow you to deposit checks through SCU Mobile! Mobile Deposit is only available to eligible members. Click here for the eligibility requirements for Mobile Deposit.
To use SCU Mobile application, you will need to download it from the App Store for iOS devices or from Google Play for Android devices.
On your first visit to the app, you will need to enroll to use SCU Mobile Banking.
Follow these 5 easy steps:
- Click on “Enroll for Mobile” on the main page of the new app to launch the simple enrollment process in a browser on your device. (This will automatically launch a browser page on your device)
- Enter the requested details and click on “Enroll”.
- Retrieve an access code from your email. It will be sent to the email address we have on record for your account.
- Return to your mobile browser, enter the access code and click on “Confirm”.
- Choose a new SCU Mobile username and password and then click on “Register”.
Click here, to view some Helpful Hints about the SCU Mobile App!
Once your have completed these steps, you will be able to log into SCU Mobile Banking!
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1Your mobile service provider may charge Internet access fees. Web access is needed for SCU Mobile. Check with your service provider for details on specific fees and charges for mobile internet access.
Mobile Helpful Hints
Can’t find the answer you’re looking for? Call or email our Member Service Center at 800-888-4728 or [email protected]
Answer: As long as your username and password meets the minimum requirements for the new SCU Mobile app you may use the same username and password. However, as general internet security advice, we recommend never using the same password for multiple systems. Also, please remember that your username and password for SCU Online and SCU Mobile may be different with the new app.
Answer: They indeed may always be different. Having different passwords for SCU Online and SCU Mobile will create another layer of security that will protect your financial information. If you choose to have them be different, remember that when you change your password in SCU Online, it will not change your SCU Mobile password.
Answer: If any accounts you have with joint account holders are not showing up on the application, please call our Member Service Center at 1-800-888-4728 . Our representatives will be able to get those accounts added so you can view them in SCU Mobile.
Answer: How to verify your version: Launch your SCU Mobile application, near the bottom locate "About" and tap. Your app's current version will be displayed directly below the Scott Credit Union logo.
Current Versions
iOS Devices: 3.11.236
Android Devices: 3.11.67
To enable Quick Balance just follow these simple instructions:
- Login to the App
- Select "Accounts" on the main page
- Tap the "Settings" icon at the bottom right corner of your screen
- Toggle the "Quick Balance" button to be filled with color to enable the feature
- Agree to the alert
- Check the box next to any account you would like to view via Quick Balance
Navigation instruction: On an Android Device, Settings can be found by tapping the ⋮ option on the top right hand side of your screen. On an iOS device, it can be found by tapping the Hammer and Wrench icon on the bottom right of your screen.
Due to the security of the Quick Balance feature, some upgrades may require that the feature be re-authorized. To re-enable Quick Balance, simply go through the setup again.
There is no enrollment process for SCU Mobile Bill Pay. Once you have signed up in SCU Online Bill Pay, any activity set up there will automatically appear in SCU Mobile Bill Pay as well.
You can now create a payee from SCU Mobile Bill Pay! This addition will allow you complete control of your bill payments through SCU Mobile!
Mobile Deposit is not available to all members due to restrictions based on each member's individual account history. If you have any questions about mobile deposit eligibility, please contact our Member Service Center at 800-888-4728.
Eligibility for Mobile Deposit for members of more than one year is based on your individual account history. Eligibility for new members (less than 1 year) is based on your credit score. If you have questions regarding your individual eligibility, please contact our Member Service Center at 800-888-4728.
After the item shows in your deposit history, write "Mobile Deposit" on the check in order to avoid confusion. Keep the paper check for 14 days after it is deposited. If there aren't any issues with the deposit, you may destroy the check.
Checks deposited during business hours are reviewed the same day. Checks deposited after our normal business hours are reviewed the next business day.
If your check is rejected through mobile deposit and you believe this is in error, you may bring your check in to your nearest branch to have them attempt to make the deposit.
SCU Mobile now supports Touch ID on iOS and Android fingerprint capable devices.
To enable Touch ID, tap the "Fingerprint" option located just below the Quick Balance feature. Then, toggle fingerprint authorization to the on position and agree to the consent agreement. Upon your return to the home screen, enter your password as if you are logging in to view your accounts. The app will then prompt you to scan your fingerprint and will log you in if your credentials are entered correctly. Upon your next visit to the app, simply scan your fingerprint to log in to your accounts.
